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We really hope you and your loved ones are keeping safe at this global trying time. The well being of our customers and staff are very important to us at DoneShoes and because of that we made some adjustments.

On Customer’s Side

Our team are working hard to get your orders to you safely and to keep you up to date on the changes we have made during this time.

To ensure all deliveries arrive safely and on time, our team are working closely with our delivery partners and every third party agents involve in our business.

All necessary precautions are being taken to ensure the safety of both customers and couriers during this time.

Currently, we are unable to ship your orders as quickly as we used to do for two reasons: There is an increase in demand at the moment and, secondly the adjustment of our internal capacities to protect employees. To ensure their safety, we carry out additional health and hygiene measures in our logistics center. Unfortunately, this means that we currently need longer to process your order than you are used to. We therefore ask for your understanding and assure you that we will do everything to ensure that you receive your order as soon as possible.

We are doing our best to ensure that your orders get to you as fast as we can, and we hope that you, our lovely customers, will understand if there is a bit of a delay as we adjust to the new working condition.

General Note

Please always ensure you follow the precautions and recommendations by World Health Organization and your local health authority to protect yourself from contracting Covid-19 and to prevent its spread.

If you have any questions our customer care team are here as always. You can reach them by emailing support@doneshoes.com

Or via Whatsapp on 08092689168.

© Copyright 2021. Relevance Integrated Concepts. All Rights Reserved

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