please send us a message and you should pay $2 for the box
Our size is Asian size, not USA standard size or European size, to avoid the errors.
Please measure your foot length and read the size table below carefully.
Foot length is not insole length, and it is also not the shoes inside length.
Normally, Inside length = foot length +0.5~1cm.
For example, for 24.5 cm foot length, the size 7 is correct.
If your foot is fat or wide, we suggest you select one size bigger.
If you are not sure, please send a message in your order to tell your foot length and your usual size.
Please measure you foot length in cm and choose size according to our size table
1. Please confirm your ADDRESS carefully once you make the order.
All the items will be shipped within 7 business days after payment.
China Post Air Mail is our preferred shipping method.
Normally, it will reach most of the countries within 15-30 business days. It may delay due to Holiday or Accidents.
If the product is unavailable, we will contact you immediately, hope kindly reply us in time.
If you don’t receive the products in 45 days or you have any question, please do not hesitate to contact us, we will help you as we can.
2. In order to ensure you receive your order tax less or free upon import, we will declare your item as a Gift or SAMPLE with a lower value(7 USD) for customs convenience.
If need to using the true value, or any other requests, please write down the information on the Notes when you Complete order.
3. Customs Tax: The shipping cost does not include any import taxes and buyers are responsible forany CUSTOM DUTY or IMPORT TAX
4. Remote Area: For Remote area, DHL/FedEx/UPS/TNT will charge extra “Remote Area Fee", please understanding it.
5. We ship every order with their Tracking Number, and you can view the shipment status on the corresponding website.
We accept the following payment methods: credit card; money bookers; T/T; western union.
Return & Refund
Please check your parcel and items carefully after receiving.
If you meet any problem, please be free to contact us.
We are sorry that the item is defective, and we will actively deal with such incidents. We also need your help.
1. If the item is defective, please notify us within 3 days of delivery.
2. Please shoot the picture of the item is defective, and then send the picture to us by email, so that we could submit them to our Technical Director, after she checks and agrees, we will add the news to your next order for free.
3. If we could not identification. All items must be returned in their original condition, in order to qualify for a refund or exchange of goods. The buyer is responsible for all shipping costs incurred. But in order to compensation for the loss of customers, through our assessment, we will give your some more discounts on the next order.
Your satisfaction and positive feedback is very important to us.
Please leave positive feedback and 5 stars if you are satisfied with our items and services.
If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback.
We will do our best to solve any problem in time and provide you with the best customer services.
Thanks for your understanding & cooperation in advance.
Size & Color
1. About Size Fit
We suggest buyers choose the size according to the foot length. All the size is just for your reference, 0.5-1cm error will be accepted.
We will send the shoes size according to the size you have ordered. If you choose the wrong size, we will not be responsible for it.
2. About Color Difference
We guarantee the style is the same as shown in the pictures, due to the different display and shooting angel, it may be a little color difference from the real one.